Visitor Host Team

The Visitor Host team is the face of the Gallery. These are the people that greet you when you enter the Gallery, and that you see throughout the exhibition spaces and behind the information desk. Their role is to welcome visitors, provide information about the Gallery's exhibitions, events, facilities and services, and monitor the spaces to ensure that visitors and artworks are safe during opening hours.

The team of fourteen full-time, part-time and on-call staff is led by visitor services and facility manager Lynley McDougall and visitor services and guides supervisor Rebecca Ogle. 'The Gallery is a friendly, accessible place,' says Lynley, 'and our team reflects that. We're here to enhance the visitor's experience and provide a knowledgeable, approachable frontline.'

All Visitor Hosts have a keen interest in fine arts (some staff have fine arts and art history education, while others have customer service and travel and tourism backgrounds), and have customer service and first aid training. Staff need to also have knowledge about the surrounding Cultural Precinct attractions and other tourist destinations around the city.

A Visitor Service staff representative is part of each exhibition project team to ensure the needs of the visitors are met. The Visitor Host team looks forward to greeting you at the Gallery soon.